Frequently
Asked Questions

The minimum age to rent a car in Dubai is 18 years old. If you have already reached this age, everything is in order, contact TOP DRIVE RENTAL CARS to rent a car.

Yes, enough. You need the internal rights of the country of which you are a citizen – Russia, Ukraine, etc.

Our vehicles are protected by comprehensive insurance, which covers damages resulting from accidents, collisions, and other insured events during your rental period. If you are not at fault according to the official police report, you are fully covered with no excess.

If you are at fault, an insurance excess of AED 2,000 applies. In cases involving a Red Report or an Unknown/Green hit-and-run report, the Hirer is responsible for up to 20% of the total insurance claim.

To ensure full coverage, you must remain at the scene, contact the police, and obtain a valid green police report.

The most important thing is to contact the landlord as soon as possible and tell them what happened. Our company’s technical support representatives will promptly take the necessary measures and tell you how to behave depending on your specific circumstances. Remember not to leave the scene of the accident until the police have completed the paperwork.

TOP DRIVE RENTAL CARS requires 18 years of age or older to rent a car. You will need the following documents:

• original passport;
• an internal driver’s license issued in the country of which you are a citizen;
• a bank card with enough money to pay for the rental services – the required amount will be blocked as a deposit, and then debited from your account.

You yourself choose which payment option is more convenient for you – by credit card or in cash, or crypto. But keep in mind that when paying by card, the processing company additionally takes interest for using the money transfer service.

Only the person specified in the contract can drive the rented car. But in one contract, you can specify two drivers. Accordingly, they can change, and you can transfer control to another person – provided that he is also specified in the contract for this car.

The Dubai Traffic Police can fine the driver, for example, for:

• over speed;
• driving at a speed below the minimum permissible on this section of the road;
• driving without a license;
• driving a car that does not have license plates;
• driving through a red light;
• driving under the influence of alcohol or drugs;
• violation of the safe distance between your car and other vehicles.

According to statistics, up to 90% of fines are imposed due to speeding.

A complete list of traffic fines and their amounts can be found on this page.

Yes. In Dubai, on average, one car is shared by two people. Therefore, it is not surprising that traffic jams occur on the roads. Local authorities are fighting them, and the situation is gradually improving, but the problem has not yet been fully resolved. The most serious traffic jams are considered on the highway connecting Dubai with the emirate of Sharjah.

The answer to this question depends on the type of parking.

• Shopping and entertainment centers usually have an area dedicated to free parking.
• Hotels and restaurants offer valet parking, that is, you give the car to the employee who places it. This service can be either free or paid.
• There are paid parking zones on city streets. The cost of an hour starts at $ 0.55.

If you use paid parking, you can pay for the service in two ways:

• in the vending machine – insert the required number of coins, press OK and wait until the device issues a receipt, which must be placed under the glass of the car so that it can be seen;
• by SMS – from a mobile phone with a UAE number, send an SMS to 7275 with the text “Car number zone number number of hours”.

For example, O44970 363K 4. This means: car number O 44970, zone 363K, parking for 4 hours.

No. This is not only discouraged, but also punishable by a fine.

UAE law only allows the carriage of alcoholic beverages in a vehicle if you have the appropriate license. If you are carrying a small amount of alcohol, especially bought in Duty Free, for your own consumption, the police will treat you loyally. But the transportation of alcohol in such an amount that it is immediately obvious that this is a commercial batch will entail serious consequences not only for the driver, but also for the rental company. The lease has expired. Who will take the car from me and deliver it to the rental company? Our driver will deliver the car to the client in Dubai, and after the lease expires, he will pick it up where it is convenient for you to leave the car. Delivery to another city in

Our driver will deliver the car to the client in Dubai, and after the lease expires, he will pick it up where it is convenient for you to leave the car.

Sure, on top of that, renting from 29 days allows you to save up to 40%.

Of course, in addition, renting from 29 days allows you to save up to 40%

We provide a car with a full tank of gas. And for renting over 5 days, you get it for free.